Refund & Cancellation Policy – Situationship
At Situationship, we want you to absolutely love what you wear. If something doesn’t feel quite right, we’re here to help. Read our policy below to know your options.
Order Cancellation
Orders can be cancelled within 12 hours of placement by emailing us at support@situationship.in.
Once the order has been processed or shipped, cancellation is no longer possible.
Prepaid order cancellations (within the window) will be refunded to the original payment method within 5–7 business days.
✅ Eligible for Exchange If:
You received a wrong size or wrong item.
The product is defective or damaged upon delivery.
The exchange request is made within 3 days of delivery.
The product is unused, unwashed, and in original packaging
❌ Not Eligible For Exchange If:
The item was purchased during a sale or promotional offer.
There are minor variations in color due to screen or lighting.
Tags have been removed or item appears worn.
🔹 Refunds (if applicable)
Refunds are provided only in the following cases:
Order cancelled within the cancellation window.
Damaged product not eligible for exchange.
Refunds are processed to the original payment method within 7–10 business days.
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